01.Operations
Find where work stalls, then fix it.
Workflow and process design · Roadmaps, prioritization, and reporting · Team operations, intake, and handoffs · Tool setup and cleanup in Jira, Confluence, Salesforce, Google, and Microsoft
Operations that run. Content that works.
Write On, LLC is the independent practice of Lauren Stauss. I help teams fix how work gets done and build the content that carries it, from roadmaps and workflows to documentation, training, and product content.
Experience across clean energy · education and edtech · employee benefits · industrial automation · software and digital products
Independent since 2011 · project-based or part-time contract · remote, working with teams anywhere
What I do
02.Projects and programs
Scope it, run it, ship it.
Scoped project delivery, start to finish · Fractional PM for programs that need an owner · Stakeholder, vendor, and cross-team coordination · Agile delivery
03.Content
Any content, built to be used.
Content strategy, systems, and governance · Technical, product, and help documentation · Learning design: curriculum, facilitator guides, training and onboarding · Web, marketing, and instructional video · AI-assisted production workflows
How I work
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01.Scope
We agree on the problem, the deliverables, and what done looks like.
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02.Build
I run the work, report progress weekly, and raise risks early.
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03.Hand off
You get the finished work and the documentation to keep it running.
Engagements are project-based or part-time contract.
What I build with
Project and operations — Jira / Confluence / Salesforce / Agile / project management software · Design and production — InDesign / Photoshop / Adobe Creative Cloud / instructional video, scripted, recorded, and edited · Web and data — HTML / CSS / XML / dashboards · AI — Claude and Claude Code for production workflows, content systems, and dashboards · Everyday — Microsoft Office / Google Workspace
Credentials — Structured Writing Certification · English and Business Administration, University of Wisconsin–Milwaukee
What colleagues say
“Lauren just being Lauren makes us a better team, makes us more productive.”
“Lauren relates to product/dev in a very healthy way.”
“She is detail-oriented, organized, dependable, and passionate about her work.”
One accountable owner.
I'm Lauren Stauss. I've spent 18 years in operations, product, and content work as a product owner, senior product manager, project manager, and technical writer.
Write On is how I take that work on directly: one accountable owner, scoped to what you need.
Tell me what's stuck.
A stalled process, a project without an owner, or content that isn't doing its job. Send a few lines and I'll reply within two business days.
lstauss@writeonllc.com